BEYOND THE BRAND: FRANKIE FROM DIRT

I was lucky enough to meet Frankie when I first moved to Melbourne post graduating for a coffee. She is seriously one incredibly down to earth individual who makes talking about washing powder and laundry detergent an interesting topic. In the short time in which I met Frankie, I felt like this is the type of girl the world needs more of.

So here’s a short intro to all things Frankie and her journey on creating Dirt -the sustainable, plant based laundry detergent. My goal with these Beyond the Brand interviews is to be able to bridge the gap between the brand and the people behind the product.  I want to fully grasp why the individual started the brand off, their challenges they’ve had, who made the clothes along with some basic questions that help to really get to know the person beyond the brand.
So with that, today’s interview is with Frankie from the new brand on the market Dirt. I hope you enjoy it as much as I did x

WHAT MADE YOU START DIRT?
Well, it certainly wasn’t a love of washing clothes 😃.

I was in the supermarket about two years ago, trying to work out which laundry detergent to buy. I couldn’t buy powder because my housemate’s sensitive skin often reacted to them – so my choices were narrowed down to about half an aisle. I spent a long time looking for an option I was happy with; one that was good for the environment, worked bloody well and didn’t cost me an arm and a leg. I came up short.
This happened pretty much every time. I’d spend a lot of time assessing all my options, and always left with one that I felt was a compromise for one reason or another; the price, the eco credentials, the performance etc.
I started researching the category to work out how much room for improvement existed. Turns out a fair amount, laundry detergents haven’t evolved enormously in the past few decades. They’re definitely more efficient, but they’re still hamstrung by a ‘more is more’ mentality that we have when it comes to our cleaning chemicals.

I decided, that the category wouldn’t change until our purchase preferences did, and they wouldn’t change until we had preferred alternatives, and that’s why I created Dirt.

WHAT IS SOMETHING OTHERS WOULDN’T KNOW ABOUT LAUNDRY DETERGENT THAT YOU THINK THEY SHOULD?
Oh gosh, so much! I think because it’s always been such an uninteresting part of our lives (until now of course!).

If I had to pick just one thing, I’d say when it comes to detergent, less is more.
People think that dirty loads need more detergent, but if you overdose your machine too much you’re actually reducing performance – especially in front loaders.
Very basically, this is because your machine relies on the friction created when your clothes are tossed down into the water. If you have too many bubbles in your machine, your clothes don’t crash down, they slosh in.
On top of that, if you have too much detergent your rinse cycle is unlikely to wash it all out. Chemicals made for cleaning that are left on your skin can cause allergies. Many people who react to detergents, do so because there’s a lot of detergent left on their clothes when they pull them out of the machine. So they switch to sensitive detergent, use a bit more because it’s less potent, and find themselves in the same situation agin.

It’s easy to save money, your clothes, and your skin, if you stick to the recommended dosage.

WHAT HAS BEEN THE MOST CHALLENGING THING YOU HAVE UNCOVERED SINCE BEGINNING?Hmm well I’m only three weeks in and so far the product reception has been pretty exciting, but I have to say, product development was tough!

Partially because I’ve never done anything like it before, partially because our order quantities were much lower than the likes of other brands and perhaps most predominately because there is so much information that has to be considered. Public opinion does not always match that of the chemists, manufacturers often have differing views to suppliers, and the internet will tell you everything you want to hear just depending on how you frame your question. 

It was a challenge to wade through our options to find the best solutions. I’m happy we took the time though, both to make our choices and explain them to anyone interested in our product, because now we can rest easy knowing every decision we made was an informed decision, and customers can make their choice under the same premise.

WITHIN THE ETHICAL FASHION COMMUNITY, THERE’S A BIG QUESTION THAT WE ASK WHICH IS ‘WHO MADE MY CLOTHES?’. IN THE SCOPE OF DIRT, WHO MADE YOUR LAUNDRY DETERGENT? CAN YOU TELL US A BIT ABOUT THEM?
Well, we had a team of chemists based in NW Melbourne that created the formula. We sourced the ingredients from pretty much every corner of Australia. We passed them on to a product manufacturer in SE Melbourne, then we drove the batch down to Fish Creek where we currently bottle the product.

We love how local our product is. If ever we’ve had a hiccup, we can pick up the phone and call whoever we need to help us fix it.

Our actual team currently is very modest. Our web developer is currently in Serbia doing a remote year, our mentor is up in Fitzroy Crossing doing work in the indigenous community, our industrial designer is always somewhere between Melbourne and Adelaide, and I am based here in Melbourne doing the ground work.

BEST PIECE OF ADVICE YOU HAVE EVER RECEIVED?
You’ve got to get in so deep, failure isn’t an option.

I probably spent about three months sitting on the nearly ready product. I only needed a week to turn around launch, but I had a full time job and was very ‘busy’ all the time. At some point I realised that my work had become a good excuse not to push too hard. I had an income, squishy chair at the table, and was pretty comfortable. So I quit.

I miss my workplace, but so many doors have opened up just in the short two weeks we’ve been up and running. And now, I look back and wonder what took me so long.

ONE TIP YOU’D GIVE TO OTHERS WHO ARE WANTING TO START THEIR OWN BUSINESS?
As above, if you have an idea and you really want it to work, make it your only option.

WHERE DO YOU ENVISION DIRT IN THE FUTURE?
We hope Dirt Laundry detergent becomes the spearhead of a sustainable cleaning movement.

Our heads are full of ideas about the next product iteration, the next product, the next campaign. For now we are hoping that we can make it through the startup phase, and get enough momentum behind us to continue creating in the future.

WHAT OR WHO INSPIRES YOU TO DO WHAT YOU DO ON A DAILY BASIS?
Dieter Rams. I’m a total groupie. His is philosophy ‘less, but better’, is absolutely everything we mean when we talk about sustainable products. If you’re not familiar with his ten principles of good design, you should have read.

DO YOU HAVE A MORNING ROUTINE? IF SO WHAT IS IT YOU DO TO SET YOURSELF UP FOR THE DAY AHEAD?
No. I wish! If you know of a good one, let me know! I’m a terrible morning person

ONE BOOK EVERYONE SHOULD READ? WHY?
Oh another tough one. I’m going to say read (for leisure) the Dark Lake by the super talented human, Sarah Bailey. It’s her first book, but I am quite sure it won’t be her last.

ARE THERE ANY OTHER MOVERS & SHAKERS OUT THERE IN YOUR WORLD THAT YOU THINK PEOPLE SHOULD KNOW ABOUT?
Kari Layton from Lott Studio. I’m biased because she’s my sister, but she is probably the most authentic business person I know. She is creative, clever, and gives her whole heart to her customers, for whom she makes beautiful jewellery. She’s an artisan in every sense of the word.

& there you have it friends! Another interview with another epic legend done and dusted. I hope you are enjoying learning more about the people beyond the brand just as much as I am. If there’s any questions you are dying to have answered in future interviews flick us an email or pop a comment down below and I’ll add it in for you.

Otherwise, be sure to follow along on Frankie and Dirt’s journey via their Website, Facebook and Instagram. It’s definitely a company I’m getting behind.

One Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s